Delight your customers with advanced self-service
Empower your customers by deploying our advanced self-service bots. Not only are they available around the clock but they offer immediate responses on automated and repetitive tasks. Customers can help themselves quickly and conveniently and choose to talk to a human agent at any time.
Easy & convenient for busy customers
Customers are resolving their queries on the trot. Make it easy for them with Speech Activated IVR. Customers describe the reason for their call and are routed to the relevant bot or human agent to resolve their query. Simple and easy.
1Stream’s Customer Service and Contact Centre solutions have proven to be beneficial to our organisation over many years. It’s a pleasure to work with 1Stream because they are detail-orientated, organised and open to constructive feedback.
Our Contact Centre Solution
Integrates into all CRM platforms
for an omni-channel customer experience
Strive for constant improvement
looking for ways to improve your service and increase your sales? Our
up-to-date reports & easy-to-use dashboards are the answer
Identify issues, make immediate adjustments and build long-term customer
How can we help you?
Let me count the channels.
Make sure you’re connecting with your
customers in their chosen channel and
offering them a consistently high level of service in each interaction. Let
chat bots perform the automated and routine tasks, while your agents handle the
1Stream has provided us with customer service-related technology in the contact centre environment for over five years. In this area I am confident in recommending their technology and services.
We value partnerships and work
with some of the leading innovators
in Contact Centre software.